A privacy policy is a statement or a legal document that discloses some or all of the ways a party gathers, uses, discloses, and manages a customer or client's data.
![]() ![]() ![]() Scope and Consent |
UmojaAA Limited (“UmojaAA”) is the operator of www.umojaaa.com (“the Site”). This Privacy Notice describes:
The Privacy Notice applies to this Site and to any applications, services or tools (collectively “Services”) where this Privacy Notice is referenced. By using our Services and/or registering for an account, you are accepting the terms of this Privacy Notice and our Terms of Use |
![]() ![]() Collection |
We collect, process and retain personal information from you and any devices (including mobile devices) you use when you: register for an account with us, use our Services, give us information on a web form, update or add information to your account, join community discussions, chats or dispute resolution or when you otherwise contact us. |
![]() ![]() ![]() Use and Retention |
We use your personal information to: provide and improve our Services, give you a personalised experience on our sites, contact you, provide customer service, provide you with personalised advertising and marketing, including marketing from third parties, and detect, prevent and investigate fraud and/or other illegal activities.
We keep personal information from active accounts as long as it is needed for our operations. We also keep personal information from closed accounts when we’re legally required to and also to stop fraud, collect outstanding fees, troubleshoot problems, help with investigations, enforce our Terms of Use and take other actions under applicable national laws. |
![]() ![]() ![]() Choice |
You choose how we use your personal information to communicate with you. |
![]() ![]() Access |
You can access and correct your personal information. |
![]() ![]() ![]() Disclosure |
We may share your personal information with other companies in our group and third parties to provide you with our Services, to comply with the law, to enforce our policies, to enable our marketing and advertising activities, or to prevent, detect, mitigate and investigate fraud or other illegal activities. We don’t give your personal information to third parties for their marketing and advertising purposes unless you give us permission. |
![]() ![]() ![]() Security |
We protect your information using technical and administrative security measures |
![]() ![]() Important Information |
This section sets out some important information about your use of our Services. |
![]() ![]() Questions or Complaints |
If you have a question or a complaint about this Privacy Notice or our privacy practices, you can write to: info@umojaaa.com or claims@umojaaa.com alternatively follow the instructions on how to contact us at our UmojaAA Customer Support. |
This Privacy Notice describes
It applies to this Site and to any Services where this Privacy Notice is referenced.
By using our Services and/or registering for an account, you are accepting the terms of this Privacy Notice and our Terms of Use. If you do not provide the information we require, we may not be able to provide all of our Services to you.
UmojaAA Limited, is responsible for the collection, use, disclosure, retention and protection of your personal information under our global privacy standards and applicable national laws. UmojaAA may transfer data to other members of our corporate family as described in this Privacy Notice who may process and keep your personal information on servers in the Sydney Australia and elsewhere in the world where our data centres are located.
What is Personal information?
“Personal information” is information that can be associated with a specific person that could be used to identify that specific person, either from the data directly or from that data combined with other information that we have, or are likely to have, access to. Personal information doesn’t include anonymous or aggregated information that can no longer be used to identify a specific person.
Public Information?
Public information is any information, including personal information, you share with a public audience, including personal information you publish on our Site. Public information is available to anyone on or off our Services and can be seen or accessed through online search engines, APIs, and offline media, such as on TV.
Changes to this Privacy Notice
We can change this Privacy Notice at any time by posting the updated terms to the Site. The updated terms automatically take effect 30 days after they are posted. We may announce any changes to this Privacy Notice on our Site and/or via email if we believe they are material.
We collect information you give us including:
Your resume if you choose to submit it to advertisers on our site for consideration We collect information automatically including:
We collect information using cookies, web beacons and similar technologies including:
Information we collect from other sources including:
We use your personal information to provide, improve and personalise our Services
Your personal information allows us to:
We use your personal information to contact you about your account:
We may contact you via UmojaAA My Messages, email, telephone, SMS messages or postal mail:
We use your personal information to personalise our advertising and marketing, including to:
We use your personal information for legal compliance reasons, including to:
Retention of personal information:
If your account is active, we will keep your personal information as long as we need it for our operations. We may also keep personal information from closed accounts to comply with national laws, stop fraud, collect fees owed, assist with any investigation, enforce our Terms of Use and take other actions under applicable national laws. If we no longer need your personal information, we securely dispose of it.
Marketing Communications. If you don’t want to receive marketing communications from us, you can unsubscribe via the link in the email you received. Registered users may also unsubscribe via the communication preferences options in their profiles.
Push Notifications. Upon download of certain Services, you are provided the option to opt into receiving push notifications from UmojaAA on your device and within the application. We send you push notifications from time-to-time to (a) inform you of service related messages, (b) communicate messages from others in the UmojaAA community and (c) update you about any events or promotions that we may be running. If you no longer wish to receive notifications from us, you can, where applicable, change your preferences by logging into your account or by disabling notifications in your device settings. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.
Targeted Advertising. If you want to learn more about targeted advertising (also known as behavioural advertising), and turn on or off individual companies for online behavioural advertising.
We will honour your right to request access to, or modification or deletion of, your personal information. We may have the right to withhold that access or refuse to modify or erase your personal information under applicable national laws, but we will give you reasons if we do so. To contact us about access and to find out if any fees apply, please contact Customer Service.
We may disclose your information when required or when you give us consent:
We may disclose your information to third-parties:
We may disclose your information to law enforcement and other parties in connection with the law, including:
Change of ownership
If we were to merge with or be bought by another company, we may share information with them in accordance with our strict privacy standards. The new combined entity would comply with this Privacy Notice. If your personal information is to be collected, used, disclosed or retained for any purposes not covered in this Privacy Notice, you will receive advance notice of any changes to the processing of your personal information.
We protect your information using technical and administrative security measures. Our safeguards include firewalls and data encryption, physical access controls to data centres and information access authorisation controls. If you believe your account has been abused, please contact Customer Service.
Social login
When you use social login:
You may use social login or regular sign in each time you login into your account with us. If you use regular sign in but a password has not been issued to you (because you registered through social login) you need to get a password through the password reset flow.
When you use social login the “keep me signed in” policies of the social network provider apply. We do not control those policies. For your safety we recommend that you:
Unwanted or threatening email
We do not tolerate abuse of our Services. You do not have permission to add other users to your mailing list, call or send SMS messages for commercial purposes, even if a user bought something from you, unless the user has given their explicit consent. Sending unwanted or threatening email and SMS messages is against our Terms of Use. To report spam or spoof emails please contact Customer Service.
Third party privacy practices
This Privacy Notice addresses only the use and disclosure of personal information we collect from you. If you disclose your information to others, or if you are directed to a third party website, their privacy notices and practices will apply.
We can’t guarantee the privacy or security of your information once you provide it to a third party. You should check the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information, even when dealing with buyers or sellers on our site.
For questions about this Privacy Notice or our privacy practices:
you can reach our Office:
Or contact us at:
support@umojaaa.com Support Team
claims@umojaaa.com Complaints Investigation Team
info@umojaaa.com Customer Service Team
sales@umojaaa.com Sales Team
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